Open Water Contact Us
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If you are an Open Water Customer and you have any other questions, you can email the Business Customer Team at BCT@dwrcymru.com or complete this quick form and they will be happy to help. Please contact Welsh Water on:

0800 260 5051


If you are not an Open Water customer, but you have questions, please contact Welsh Water on:

0800 052 0145

For more information about the new market, eligibility criteria and switching, please visit www.open-water.org.uk

If you are a Retailer looking to set up a contract with Welsh Water wholesale, please contact the Wholesale Service Centre on 0800 260 5053 or wholesaleservicecentre@dwrcymru.com 



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