Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
We receive around 2,000 reports of sewer blockages each month from our customers.
Whilst many of these blockages will never happen again, some customers do suffer with repeat problems.
We’ve now begun a pilot programme to identify communities that have experienced a higher than average rate of sewer blockages.
To try to prevent these problems happening again we’re now making inspections of the sewer network in these areas to check that everything’s flowing as it should, that our pipes are in good condition and that customers aren’t flushing the wrong things down the drain.
We can’t get round all our communities this year, so we’re prioritising where we visit based on the history of problems in the area, as well as forecasts of where our next sewer blockage hotspots will be.
We’re letting customers know when we’re due to be in their area. In the meantime please continue to report any sewer blockages to us and be careful what you dispose of down the toilet or sink – following the simple steps that can be found on our Let’s Stop the Block pages.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
I didn't quite get that I'm afraid .. try adding more detail to the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?