Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Changes for Large Business Customers
Essential maintenance - 4:30am – 6:30am
We are carrying out essential maintenance to our card and phone payment services. These services will be unavailable from 4:30am to 6:30am. We apologise for any inconvenience this may cause.
Online card payment
Pay your water bill online by debit or credit card. All you need is a valid credit or debit card and your customer reference number. Our online card payment is safe, secure, quick and easy way to make payments at a time which is convenient to you.
Click here to make a card payment
To pay your water bill using Santander BillPay you will need:
Welsh Water has partnered with Santander Corporate Banking to bring you this service and you will need to register in order that your electronic payment account can be set up.
To register or to pay your bill please click here and follow the online instructions.
If you have any difficulties with online payments contact Santander Corporate Banking on 0151 966 2105 (this line is manned between 9-5 on Monday to Friday).
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
Sorry, we're not quite sure what you're asking .. please rephrase the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?