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Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Changes for Large Business Customers
Essential maintenance - 4:30am – 6:30am
We are carrying out essential maintenance to our card and phone payment services. These services will be unavailable from 4:30am to 6:30am. We apologise for any inconvenience this may cause.
If you've received a bill which is higher than you expected, our below list may help you work out why.
There are a number of reasons why your bill may appear high:
Average usage per bill - 45 cubic metres (m3) or 90m3 for two bills.
You can apply for a meter logger. A logger helps you understand how, and when, the water is being used.
If you're worried you may have a leak, you can carry out a couple of easy tests. Follow the below instructions:
Overnight Test 1:
Overnight Test 2:
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