Find out more information
Register or log on to view your bills online
Give us a call on
Changes for Large Business Customers
Find out more about how you can save water and save money.
Find our more information
That's why we have a dedicated team to help you save water and save money.
We understand that not everyones situation or needs are the same and for this reason we have our service 'Here to Help'. This service helps those customers who are disabled, elderly, have a medical condition or have learning difficulties.
You can sign up to 'Here to Help' for free and tailor the services to your individual needs. Here's a list of the services we offer.
We can provide bills, and our leaflets in:
Further details about the eligibility criteria can be found in our Here to Help booklet.
We are currently unable to accept online applications.
Western Power Distribution distributes electricity in South Wales – if you have a power cut you can report it by calling 105.
If you think you may need extra help during a power cut due to being medically dependent on electricity, elderly or disabled or if you have specific communication needs you can find out about their Priority Service Register - here.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
No matches for that question I'm afraid. Please try rephrasing or adding more detail.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?