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If you're having problems paying your bill, please let us know as soon as possible, we'll try and find a way to help.
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Please don't ignore any problems paying your instalments. Let us know straight away. We may be able to offer an alternative payment plan which is more affordable, making things easier for you.
Or if you have a particular problem in getting the money to us because of illness or disability, you can pay us in a different way which may be more convenient.
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Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777.
Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.
© Dŵr Cymru Cyf 2017.