Dwr Cymru Welsh Water

Essential maintenance - 4:30am – 6:30am

We are carrying out essential maintenance to our card and phone payment services. These services will be unavailable from 4:30am to 6:30am. We apologise for any inconvenience this may cause.

Media Centre Contact the press team

We have a 24/7 press office. Our main office hours are 8am-6pm.  All out of hours calls will be directed straight to our duty press office.

Contact Press Office

Phone: 01443 452 452 
Email:  press@dwrcymru.com

If you are a Welsh Water customer and you would like to speak to someone about an issue relating to your bill, water supply or wastewater service, please visit our Customer Contact Us page.


The team

Heulyn Gwyn Davies
Head of External Relations
heulyn.davies@dwrcymru.com
01443 452 452

Gwyn Thomas
Senior External Relations Manager
gwyn.thomas3@dwrcymru.com
01443 452 304 (Out of hours, call 01443 452 452)

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