Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Changes for Large Business Customers
Dŵr Cymru Welsh Water places great emphasis on the Health and Safety of our staff and representatives, along with others who have reason to enter and work on or near our infrastructure.
Contractors wishing to access the public sewer network must first demonstrate that they have the appropriate company health and safety systems and processes in place which ensure their staff are able to safely access our networks. We will undertake checks to ensure that the contractor is a member of one of the organisations which form part of the Health and Safety Executive (HSE) endorsed, Safe Schemes in Procurement (SSIP), accreditation process. The HSE has brought together numerous existing Health and Safety accreditation bodies under the Safe Schemes in Procurement (SSIP) umbrella. Further information on this scheme and its member organisations can be found by visiting http://www.ssip.org.uk/.
This new process will ensure contractors are competent and qualified to enter the public sewerage network safely.
When a sewer connection application is received, we will satisfy ourselves that the appointed contractor has the necessary SSIP Accreditation. Both the customer and their appointed contractor will receive a copy of the approval letter which will outline the next steps in the connection process.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
Hmmm, looks like we can't find an answer for you .. please try rephrasing the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?