Dwr Cymru Welsh Water

Essential maintenance - 4:30am – 6:30am

We are carrying out essential maintenance to our card and phone payment services. These services will be unavailable from 4:30am to 6:30am. We apologise for any inconvenience this may cause.

Developer Services Our Performance – Water UK Levels of Service

Since July 2015 Water UK has been reporting on levels of service achieved by Water and Sewerage Companies in England and Wales. The results are measured against a set of standards that developers and others can expect from water companies, in relation to the provision of infrastructure for all types of new development including housing.

Welsh Water’s performance against levels of compliance and reporting of standards has been measured as part of Water UK’s independent audit. The full results can be found on the Water UK website.

The results for all water and sewerage companies can be found on the Water UK website. Our latest results will be published here shortly.