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In your area

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Emergency Works

Burst main affecting the Caernarfon area
Water quality investment work

Upgrading water pipes

If we’ve written to you about this work

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HelpU

HelpU

Is your total household income £15,000 or less?

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Current Vacancies

Current Vacancies

We always want to hear from talented and professional people

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Education

Education

Arrange a school visit and view our student resources.

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Diolch Awards

Diolch Awards

If you have had excellent service – let us know by nominating a team or individual.

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Frequently Asked Questions

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  1. I'm moving house, what do I need to do?
  2. How can I set up a Direct Debit?
  3. How can I pay my bill?
  4. Can I submit a meter reading
  5. Can I set up a payment plan to pay my bill?

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How to contact us

  • Contact us…Click here to submit
    your enquiry online
  • Telephone: 0800 052 0145Telephone:
    Click here     
  • Dŵr Cymru Welsh Water P.O. Box 690, Cardiff, CF3 5WLDŵr Cymru Welsh Water
    P.O. Box 690, Cardiff, CF3 5WL

Legal Notice

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777.

Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.

© Dŵr Cymru Cyf 2016.

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